Contact Customer Support
   
Support for American Customers*
Support for International Customers*
Canada, USA

North American Support
Europe, Scandanavia, Asia, Pacific

Rest of World Support
When communicating your issue with support, please be ready to quote:

  • Server Serial Number
  • Version of FirstClass Server
  • Version of Internet Services
  • Version of the Module in question
  • Details of the issue
Learn how to find your Serial Number and Core/Internet Services versions in the Information blog on the main Support page.
When communicating your issue with support, please be ready to quote:

  • Server Serial Number
  • Version of FirstClass Server
  • Version of Internet Services
  • Version of the Module in question
  • Details of the issue
Learn how to find your Serial Number and Core/Internet Services versions in the Information blog on the main Support page.

Contact North American Support

Contact EMEA & APAC Support
 
Contact Scandanavian Support
 

*Technical Support is provided to customers with a valid Maintanence and Support contract. If you do not have, or would like to know the status of your Maintanance contract, please contact your Channel Partner (link to channel partner page), or FirstClass Sales (link to sales contact page)

**End users are required to communicate their requests to their organizations help desk or FirstClass Administrator. Please see our End User Support page for further information.



































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